Users are encouraged to check their current client versions. This will prompt a client update to those who have not met the baseline version criteria at next launch. To further prevent disruption, at 6:00AM on October 22, 2021, ITS will set these baseline version levels within Zoom. To prevent disruption of any scheduled meetings or events, ITS recommends that any of the aforementioned platforms and plugins connected to the UNC Zoom partnership running the versions listed above (or earlier) be proactively updated. Browser Scheduler Extensions for Chrome (1.6.3) and Firefox (2.1.13).Zoom Client: Windows, macOS, Linux, iOS, and Android (5.5.0).This policy will affect the following products (oldest possible version as on November 2021): To prepare for the new schedule, Zoom recommends customers update to the latest release supported by their organization or at minimum software version 5.5.0, prior to November 1st, 2021. This change is in line with industry practices and designed to help ensure that Zoom users receive the latest Zoom features, as well as any privacy and security enhancements made to the platform. Zoom will not provide troubleshooting support for products running versions outside the nine-month window. For other products, such as the Zoom Scheduler extensions for Chrome and Firefox or the Zoom Room Scheduler, the scheduling functionality will be disabled and a warning will be displayed.
Users will only receive a notification if the Zoom client has exceeded the upgrade window. For example, if the latest version of the Zoom client was released in September 2021, customers who try to access Zoom services with a version released before January 2021 will be prompted to update to a more recent version in order to access the full functionality of Zoom.Ĭustomers will be prompted to update the Zoom meeting client to the latest version before they can sign in or join a meeting/webinar if they fall behind the 9-month window, but will be provided the option to join a meeting through the web client instead. From that point on, users will be prompted to update their software if their version falls behind this nine-month window. Zoom Update November 1īeginning November 1, 2021, customers will be required to update their Zoom software to ensure it is no more than nine months behind the current version at any given time. To prepare for this update, please read this notice to be aware of ITS changes coming October 22nd. We want to inform the campus Zoom community of an upcoming required Zoom functionality update.
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